First, Break All The Rules: What The Worlds Greatest Managers Do Differently | 
 enlarge | Authors: Marcus Buckingham, Curt Coffman
Publisher: Simon & Schuster Audio
Category: Book
List Price: CDN$ 32.00
Buy New: CDN$ 13.57
You Save: CDN$ 18.43 (58%)
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Rating:  182 reviews
Sales Rank: 25791
Media: Audio CD
Edition: 1
Shipping Weight (lbs): 0.4
Dimensions (in): 5.5 x 4.9 x 1
ISBN: 0743510119
Dewey Decimal Number: 658.409
EAN: 9780743510110
ASIN: 0743510119
Publication Date: November 1, 2000
Availability: Usually ships within 1 - 2 business days
Shipping: International shipping available
Condition: Brand new audiobook from our American Warehouse - Delivery in 7-10 days
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From Amazon.com
Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in First, Break All the Rules: What the World's Greatest Managers Do Differently. In seven chapters, the two consultants for the Gallup Organization debunk some dearly held notions about management, such as "treat people as you like to be treated"; "people are capable of almost anything"; and "a manager's role is diminishing in today's economy." "Great managers are revolutionaries," the authors write. "This book will take you inside the minds of these managers to explain why they have toppled conventional wisdom and reveal the new truths they have forged in its place." The authors have culled their observations from more than 80,000 interviews conducted by Gallup during the past 25 years. Quoting leaders such as basketball coach Phil Jackson, Buckingham and Coffman outline "four keys" to becoming an excellent manager: Finding the right fit for employees, focusing on strengths of employees, defining the right results, and selecting staff for talent--not just knowledge and skills. First, Break All the Rules offers specific techniques for helping people perform better on the job. For instance, the authors show ways to structure a trial period for a new worker and how to create a pay plan that rewards people for their expertise instead of how fast they climb the company ladder. "The point is to focus people toward performance," they write. "The manager is, and should be, totally responsible for this." Written in plain English and well organized, this book tells you exactly how to improve as a supervisor. --Dan Ring
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| Customer Reviews: Read 177 more reviews...
 Ever have a great manager? June 30, 2008
Doug Kyle (Edmonton, AB Canada)
A fantastic book and now in my top recommendations for managers and leaders! If you've ever had the fortune to work with a great manager but can't quite put your finger on what made them so great, the READ THIS BOOK. Very well researched, and a great presentation. The first part of the book identifies the attributes that their Gallup studies have uncovered in a very readable way. Then, it delves into specifics on how you can implement many of these. I bookmarked many pages in this one!!
Well researched and well presented. All managers must read this book. March 23, 2008
Avinash Sharma (Toronto)
3 out of 3 found this review helpful
This is a well researched book. The authors arrived at their conclusions after analyzing data collected by Gallup over 25 years - using an impressive sample size of 80 thousand managers and 1 million staff from 400 companies. Gallup has used its expertise in survey research to link employee engagement to business performance. The concepts are well explained and presented.
The essence of the findings lie in the 4 Keys of great managers and the 12 Questions that give organizations the information they need to attract, focus, and keep the most talented employees.
The 4 Keys of great managers:
1. Select for talent - the authors define talent as "recurring patterns of behavior" and state that great managers find the match between talents and roles.
2. Define the right outcomes - managers needs to turn talent into performance. This can be done by defining the right outcomes and letting people find their own route toward the outcomes.
3. Focus on strengths - managers need to concentrate on strengths and not on weaknesses.
4. Find the Right Fit - managers need to assign roles to employees that give the employees the greatest chance of success.
The 12 Questions make an excellent list of questions that will be helpful to organizations as well as to employees. The authors group the questions into various categories and explain the importance of each question and group.
I give this book 5 stars because the insights are practical and backed by empirical evidence, and the book is well presented. I was able to apply the concepts immediately. I read this book when I was assigned the role of a team lead. I was able to improve the efficiency of the team by assigning tasks to people based on their individual strengths.
This book has a lot of substance. I am sure I will be referring to it often to make the valuable insights a part of my management style. In addition, it does a good job explaining key business terms that people often take for granted, such as talent, skills, knowledge, etc.
I also like the fact that this book has proven some of Peter Drucker's concepts with scientific research. Here are a couple of examples that are verbatim quotes from "The Essential Drucker" :
Chapter 9 : Picking People - The Basic rules: (page 130):
"... the person and the assignment need to fit each other.",
"... effective executives do not start out by looking at weaknesses. You cannot build performances on weaknesses. You can build only on strengths".
"First Break..." is an excellent book that I recommend as a must read to every manager and anybody interested in management.
Brilliant! September 20, 2006
Business Improvement Solutions Inc.
Marcus is one of the best speakers on management today. His books offers insigtful ways of thinking that are no ground shaking, but if used properly become ground shaking.
Highly recommend this book for anyone that is in a management or leadership role. The audio versions are also a great listen!!
Dan MacDonald
Do it differently June 7, 2005
John B.
I agree with the findings of this book. I agree that it's not super new information but the information sunk in with the way it was told. I'm an entrepreneur and the owner of a small business. I picked up the book along with Stop Working by Rohan Hall and a couple others. I have to say that Break all the Rules and Stop Working were the best. I think anyone interested in managing, starting or growing a business should go out and grab these books today.
Finding the right fit July 8, 2004
This book has become priceless to my business. I highly recommend it to any manager who is having trouble motivating and keeping key employees in today's business environment. Happy employees are productive employees and this book gave me ideas that I had never considered when it came down to placing and hiring the right employees . I also recommend Rat Race Relaxer: Your Potential & The Maze of Life by JoAnna Carey as a corporate gift to keep employees motivated throughout the year.
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