Customer Reviews: Read 31 more reviews...
 Not built to last September 13, 2008
S. Unsworth (STOCKPORT UK)
Between myself my partner and my sister and my mother we have had a total of 9 DYSONS that have all given up the ghost. Dyson had a good name once no longer in our family we have all gone over to Henry .You will not see any professional cleaning companys using Dyson.
 This can suck for England September 13, 2008
Alan H. Cragg (Preesall Nr Fleetwood. UK)
I have used a DCO1 Dyson for over 10 years and it has never let me down, I gave it to a friend setting up a flat, and I read the reviews about the Dyson DCO7, and bought one on their recommendation. WOW !!! What a cleaner, it really does lift the carpet off the floor, It is without doubt a superb machine and would suggest anybody with animals and mucky kids, then this is the machine for you. Delivered as usual on time next day as promised. Well done Amazon.
 Good for first 3 years July 10, 2008
Mikey (UK)
I bought this Dyson in 2001 and paid about 220. It has been fairly reliable during this time but considering that it is only used on average once a week for half an hour does not equate to an awful lot of use.
When I first purchased the machine I was very impressed with its cleaning abilities. The amount of dust that it picks up is staggering, I thought my carpets were clean until I saw what was in the dust container. The hose was also very long which enabled me to get to the top of the stairs. The initial things I didn't like was that its hard to get into corners but to be fair this is a problem for all uprights. It is also fairly heavy which is not a problem for me but would be for the elderly. It is also very noisy. All went well for a couple of years until it started to make a high pitched whining noise which was diagnosed by the helpline as being the brush bar. They sent me a new one under warranty so all was well again. A word of warning - DO NOT use this vacuum to pick up any sort of decorating dust or building dust or rubble. Fine dust gets clogged in the cyclone and the only cure is to buy a new cyclone. Dyson kindly sent me a new cyclone under warranty. We have just had the builders in and the cyclone is again blocked but I will have to pay this time for a new one. Dyson say that I have been using it for the wrong type of dust! The hose split and I had to buy a new one but unfortunately the new hose does not click back into place correctly. The filter housing opens by itself, when pushing back the handle for commencement of cleaning there is a huge click and the brush bar has worn out again. On contacting the Dyson helpline they said that I was going over the edge of the carpet while vacuuming and wearing out the brush bar. Are they .psychic? How do they know? The brush bar is only guaranteed for a year so I would have to buy another. This is clearly a design issue. Dyson said that they would send someone out for 60 who would overhaul the machine but I could buy a new one for 140. The dyson helpline is very good but it needs to be for this product. No matter what problems you describe they always have an answer snd its never the machines fault. All new dysons are guaranteed for 5 years so some would say that is long enough. I say I'm going to buy a Henry!
CLEANER CARPET July 2, 2008
Grimshaw (England)
1 out of 1 found this review helpful
Brilliant machine, we had a DC01 previously and thought that was good but the Dc07 knocks spot off that, great suction.
On the down side its a little heavy but we can live with that.
Once again the service from Amazon was excellent .ordered on friday got it by the next friday, considering I paid by cheque I dont think that was bad,and it was free delivery.
V. Disappointed May 19, 2008
Mrs. J. C. Wassell (UK)
2 out of 2 found this review helpful
When I first bought my DC07 I thought it was marvellous. Excellent suction power. However, after regular use I found it to be very heavy to manoeuvre, especialy carrying it upstairs.
Although I have kept the machine clean there were several weak points.
The first of which was the flexible hose which split and a replacement cost 20.00. Secondly, the pull switch to empty the dust canister broke. Then, and probably the most dangerous, the machine came tumbling down the stairs whilst using the hose and gave me a nasty blow to the shoulder. By that stage I was viewing this cleaner as the enemy! The final death knell came yesterday when the motor blew up and black plasticy smoke emanated from it. Afraid that I will not be purchasing another Dyson as I consider them to be overrated - buying a VAX today.
PS: The machine was only five years old - would expect longer service for the price.
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