Customer Reviews:
 Utter rubbish - do NOT buy expecting Dualit toaster quality July 26, 2008
Bernard J. Murphy (UK)
15 out of 15 found this review helpful
Having owned one of Dualit's renowned toasters for about 10 years, we opted for the Dualit jug kettle fully expecting the same durability and build quality. We couldn't have been more wrong - little more than a year after purchase, the kettle was leaking from around the plastic base and one of the clear windows in the side developed multiple cracks. The decision to bin this piece of junk was taken when the spout fell off.
The response of Dualit's customer service department was to offer a 40% discount on a replacement. There was no request to examine the kettle for manufacturing faults. Needless to say, their offer was firmly turned down.
It is a real shame that Dualit are peddling stuff like this. Their toasters are a by-word for British workmanship in an age where it getting nigh-on impossible to buy anything made here. The warning signs are there for all to see on the based of the kettle - "Designed in Britain". Just where it was actually manufactured is anyone's guess, but I feel this is "badge engineering" at its very worst.
Before MG-Rover went through its final death-throes, they put out an Indian designed and manufactured car which they re-badged as the "City Rover", complete with Union Jack badge on the boot! The same desperate cynicism seems to be pervading another British firm, and one can only wonder how far away the inevitable conclusion lies.
 Good Kettle July 4, 2008
I. S. Ltd
1 out of 1 found this review helpful
It's a great kettle, easy to pour, Looks good too! so overall I'm very happy.
Nice Kettle! December 3, 2007
Mr. J. E. Hill
29 out of 30 found this review helpful
I purchased this kettle at the start of Nov 07 before reading the reviews of the previous model (72300) I actually presumed that I too had bought the 72300 but was glad to find I had the latest model.
I haven't suffered with any problems of the previous model and don't get condensation underneath where the kettle sits on it's base even though there is a label warning that this may happen...it seems that I will need to wait 12 months before the plastic viewing windows either cracks or starts leaking.
It's a great kettle, easy to pour, maybe a little slow but very controlled. Looks good too! so overall I'm very happy.
I would reccomend this item to a friend.
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